A dynamic and adaptable journey.
Journey Builder
Orchestrate your customer journey for a seamless journey, increased sales opportunities and an optimized customer experience.


A dynamic and adaptable journey.
Journey Builder
Orchestrate your customer journey for a seamless journey, increased sales opportunities and an optimized customer experience.

A solution made for you.
Benefits
Benefits
Identify and customize the journey
Identify and customize the journey
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
Identify and customize the journey
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
Identify and customize the journey
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
Identify and customize the journey
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
Identify and customize the journey
Create multiple streams in real time
Direct your customers to the appropriate channel, physical or virtual, to resolve their inquiries efficiently.
Avoid unnecessary interactions
Make the most of your team's time while delivering the best experience in digital channels.
One solution, multiple perks.
Features
Features
Offer your customers flexibility: self-management or connecting with your team by video call, chat, or at the branch.
Add
Integrate
Set it up
Build your own journey.
Boost engagement with identity validations, pop-ups, special offers, and CTAs.
Add
Integrate
Set it up
Build your own journey.
Boost engagement with identity validations, pop-ups, special offers, and CTAs.
Add
Build your own journey.
Boost engagement with identity validations, pop-ups, special offers, and CTAs.
Integrate
Mejora la atención y la experiencia de usuario
Descubre en detalle el rendimiento de tus canales de atención. Analiza y optimiza cada interacción para ofrecer una experiencia más eficiente y satisfactoria a tus clientes.
Set it up

AI Avatars and you, great allies. Direct your customers to the right channel, facilitate self-management or answer their inquiries using AI.
You can integrate them into your website, app, kiosks or tablets!

AI Avatars and you, great allies. Direct your customers to the right channel, facilitate self-management or answer their inquiries using AI.
You can integrate them into your website, app, kiosks or tablets!
Identify and personalize every step of their journey.
Facilitated self-management.
Streamline processes by reducing and managing unnecessary interactions.
Multiple real-time streams.
Enable your customers to go fully digital with ease.
Integrate our solution to the platforms you use every day.
Integrations

Integrate our solution to the platforms you use every day.
Integrations

Integrate our solution to the platforms you use every day.
Integrations

Journey Builder can be complemented with:
Solutions
Solutions
Looking to stand out in the market?
Request a demo
ventas@numia.co
Looking to stand out in the market?
Request a demo
O contáctate vía mail
ventas@numia.co
Looking to stand out in the market?
Request a demo
O contáctate vía mail
ventas@numia.co
Solutions
Queue Management Online Appointments Virtual Queue
Cartelería digital Digital Signage Virtual Customer Service
Surveys Journey Builder WhatsApp Chatbot
Industries
Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities
Companies
Copyright © Numia 2025
Solutions
Queue Management Online Appointments Virtual Queue
Cartelería digital Digital Signage Virtual Customer Service
Surveys Journey Builder WhatsApp Chatbot
Industries
Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities
Companies
Copyright © Numia 2025
Solutions
Online Appointments
Virtual Queue
Digital Signage
Virtual Customer Service
Surveys
WhatsApp Chatbot
Industries
Companies
Copyright © Numia 2025


