The Phygital
The Phygital
AI Journeys Orchestrator
AI Journeys Orchestrator
Manage your physical channels as intelligently as your digital ones
Multiple inputs
Agentic Flows
Smart Outcomes
Face to Face with AI
Multiple inputs
Agentic Flows
Smart Outcomes
Face to Face with AI
A platform to identify, route, and
orchestrate customer journeys
across physical
A data-unifying platform that powers dynamic customer journeys.
A platform to identify, route, and
orchestrate customer journeys
across physical
HOW IT WORKS
HOW IT WORKS
HOW IT WORKS
Multiple inputs
Agentic flows
Smart outcomes
Face-to-face with AI
Capture customer
intent from check in
Start by capturing customer intent from any channel, routing requests intelligently across touchpoints.
Kiosk, Tablet & QR
On-site touchscreen devices for seamless self-service
Mobile App
Customer-owned devices for flexible access anywhere
Conversational entry points
Camera
On-site touchscreen devices for seamless self-service
Multiple inputs
Agentic flows
Smart outcomes
Face-to-face with AI
Capture customer
intent from check in
Start by capturing customer intent from any channel, routing requests intelligently across touchpoints.
Kiosk, Tablet & QR
On-site touchscreen devices for seamless self-service
Mobile App
Customer-owned devices for flexible access anywhere
Conversational entry points
Camera
On-site touchscreen devices for seamless self-service
The Numia Formula
One orchestration layer. Three operational modes. Infinite possibilities.
Dynamic Branch
Branch Orchestrator
Real-time dynamic branch orchestration
Numia’s core solution enables dynamic, real-time orchestration of customer engagement by interpreting what’s happening in every physical-world interaction and executing actions based on business priorities. The source of truth for the physical world.
Real-time coordination
Intelligent routing
Channel orchestration
AI agent management
Real-time coordination
Intelligent routing
Channel orchestration
AI agent management
Enables three intelligent capabilities
Analytics & Actions
Real-time intelligence
AI Avatars & Bots
Intelligent Interfaces
Virtual Branch
Digital presence
Analytics & Actions
Real-time intelligence
AI Avatars & Bots
Intelligent Interfaces
Virtual Branch
Digital presence
Analytics & Actions
Real-time intelligence
AI Avatars & Bots
Intelligent Interfaces
Virtual Branch
Digital presence
Analytics & Actions
Real-time intelligence
AI Avatars & Bots
Intelligent Interfaces
Virtual Branch
Digital presence
AI-Ready Infrastructure
fot the Physical World
Numia is creating the digital backbone for physical customer interaction: generating structured, CRM-grade data from in-person experiences.
This data enables use cases across service, upsell, retention, LTV.
AI-Ready Infrastructure
fot the Physical World
Numia is creating the digital backbone for physical customer interaction: generating structured, CRM-grade data from in-person experiences.
This data enables use cases across service, upsell, retention, LTV.
Interested in seeing it in action in your company?
Contact us
ventas@numia.co
Interested in seeing it in action in your company?
Contact us
O contáctate vía mail
ventas@numia.co
Interested in seeing it in action in your company?
Contact us
O contáctate vía mail
ventas@numia.co
Solutions
Queue Management Online Appointments Virtual Queue
Cartelería digital Digital Signage Virtual Customer Service
Surveys Journey Builder WhatsApp Chatbot
Industries
Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities
Companies
Copyright © Numia 2025
Copyright © Numia 2025
