Virtual Customer Service is most valuable when there is a human touch to it.
Virtual Customer Service
Connect with your customers through video calls from your website or app on any device, anywhere. Even through interactive kiosks in your offices.
Virtual Customer Service is most valuable when there is a human touch to it.
Atención virtual
Connect with your customers through video calls from your website or app on any device, anywhere. Even through interactive kiosks in your offices.
A solution made for you.
Benefits
Benefits
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
Increased conversion
Deliver the right solutions from digital channels, right when your customers need them.
Make better use of your time
Optimize your team's talent in your branches to also take virtual inquiries.
Be where your customers expect you to be
Provide customized online and in-branch services from a single dashboard.
One module, multiple benefits.
Funcionalidades
Funcionalidades
Your customers will be able to connect with you spontaneously or by making an appointment.
Build
Configure
Discover
Create multiple options.
Build several customer journeys beginning on your website, your app or WhatsApp.
Solicitar demo
Build
Configure
Discover
Stay close.
Discover the solution for your customers by chatting in real time.
Build
Create multiple options.
Build several customer journeys beginning on your website, your app or WhatsApp.
Configure
Mejora la atención y la experiencia de usuario
Descubre en detalle el rendimiento de tus canales de atención. Analiza y optimiza cada interacción para ofrecer una experiencia más eficiente y satisfactoria a tus clientes.
Discover
Self-management in branches. Have your customers answer their inquiries through digital channels or video calls from an interactive kiosk.
No need to interact face-to-face with a team executive!
Self-management in branches. Have your customers answer their inquiries through digital channels or video calls from an interactive kiosk.
No need to interact face-to-face with a team executive!
Video call recording.
Quality of customer service measurement.
Data collection and analysis.
Real-time interactions with the client's screen (co-browsing).
Emotion recognition.
Transcription of conversations.
Chat conversations with file and screen sharing.
Comparte archivos y pantalla.
Integrate our solution to the platforms you use every day.
Integrations
Integrate our solution to the platforms you use every day.
Integrations
Integrate our solution to the platforms you use every day.
Integrations
Solicitar demo
Virtual Customer Service can be complemented with:
Solutions
Solutions
Looking to stand out in the market?
Contact us!
O contáctate vía mail
ventas@numia.co
Looking to stand out in the market?
Contact us!
O contáctate vía mail
ventas@numia.co
Looking to stand out in the market?
Contact us!
O contáctate vía mail
ventas@numia.co
Solutions
Queue Management Online Appointments Virtual Queue
Cartelería digital Digital Signage Virtual Customer Service
Surveys Journey Builder WhatsApp Chatbot
Industries
Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities
Companies
Copyright © Numia 2024
Política de calidad y seguridad
Solutions
Queue Management Online Appointments Virtual Queue
Cartelería digital Digital Signage Virtual Customer Service
Surveys Journey Builder WhatsApp Chatbot
Industries
Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities
Companies
Copyright © Numia 2024
Política de calidad y seguridad
Solutions
Online Appointments
Virtual Queue
Digital Signage
Virtual Customer Service
Surveys
WhatsApp Chatbot
Industries
Companies
Copyright © Numia 2024
Política de calidad y seguridad
