The key to great Virtual Customer Service? A human touch.

Virtual Customer Service

Reach your customers with video calls from your site, app, or office kiosks—on any device, anywhere.

Sistema de atencion virtual
Sistema de atencion virtual

The key to great Virtual Customer Service? A human touch.

Atención virtual

Reach your customers with video calls from your site, app, or office kiosks—on any device, anywhere.

Sistema de atencion virtual

A solution made for you.

Benefits

Benefits

Increased conversion

Deliver the right solutions from digital channels, right when your customers need them.

Increased conversion

Deliver the right solutions from digital channels, right when your customers need them.

Make better use of your time

Optimize your team's talent in your branches to also take virtual inquiries.

Make better use of your time

Optimize your team's talent in your branches to also take virtual inquiries.

Be where your customers expect you to be

Provide customized online and in-branch services from a single dashboard.

Be where your customers expect you to be

Provide customized online and in-branch services from a single dashboard.

  • Increased conversion

    Deliver the right solutions from digital channels, right when your customers need them.

  • Make better use of your time

    Optimize your team's talent in your branches to also take virtual inquiries.

  • Be where your customers expect you to be

    Provide customized online and in-branch services from a single dashboard.

One solution, multiple perks.

Features

Features

Whether on the fly or by appointment, your customers can easily connect with you.

Build

Configure

Discover

Create multiple options.

Design multiple customer journeys starting from your website, app, or WhatsApp.

Build

Configure

Discover

Stay close.

Find the perfect solution for your customers with live conversations.

Build

Create multiple options.

Design multiple customer journeys starting from your website, app, or WhatsApp.

Configure

Mejora la atención y la experiencia de usuario

Descubre en detalle el rendimiento de tus canales de atención. Analiza y optimiza cada interacción para ofrecer una experiencia más eficiente y satisfactoria a tus clientes.

Discover

Simplify branch experiences: Enable customers to address inquiries using digital channels or interactive kiosk video calls.

No in-person interaction? No problem!

Simplify branch experiences: Enable customers to address inquiries using digital channels or interactive kiosk video calls.

No in-person interaction? No problem!

Yes, with AI you can expand your possibilities.

Video call recording.

Customer service excellence tracking.

Data collection and analysis.

Real-time interactions with the customers' screen (co-browsing).

Emotion recognition.

Transcription of conversations.

File and screen sharing made easy during chat conversations.

Comparte archivos y pantalla.

Integrate our solution to the platforms you use every day.

Integrations

Integraciones Image

Integrate our solution to the platforms you use every day.

Integrations

Integraciones Image

Integrate our solution to the platforms you use every day.

Integrations

Integraciones Image

Looking to stand out in the market?

Contact us!

Email

ventas@numia.co

Looking to stand out in the market?

Contact us!

O contáctate vía mail

ventas@numia.co

Looking to stand out in the market?

Contact us!

O contáctate vía mail

ventas@numia.co

Solutions

Queue Management Online Appointments Virtual Queue

Cartelería digital Digital Signage Virtual Customer Service

Surveys Journey Builder WhatsApp Chatbot

Industries

Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities

Companies

Partners

Us

Resources

Contact us

Solutions

Queue Management Online Appointments Virtual Queue

Cartelería digital Digital Signage Virtual Customer Service

Surveys Journey Builder WhatsApp Chatbot

Industries

Banking and Insurance Healthcare Government Retail and Services Telecommunications Utilities

Companies

Partners

Us

Resources

Contact us

Solutions

Queue Management

Online Appointments

Virtual Queue

Cartelería digital

Digital Signage

Virtual Customer Service

Surveys

Journey Builder

WhatsApp Chatbot

Industries

Banking and Insurance

Healthcare

Government

Retail and Services

Telecommunications

Utilities

Companies

Partners

Us

Resources

Contact us